Lualice Terms of Service

Lualice

Terms of Service

Enacted: May 12, 2026
Last Revised: May 14, 2026

YuaWorks (hereinafter referred to as “the Provider”) hereby establishes these Terms of Service (hereinafter referred to as the “Terms”) governing the VTuber operational support service “Lualice” (hereinafter referred to as the “Service”) provided to the registered creator (hereinafter referred to as the “User”).

Article 1 (Nature and Definition of the Service)

1. The Service operates as a practical support-style agency designed to back up the administrative and technical aspects of the User, who operates as an independent individual creator. The User is authorized to use titles such as “Affiliated with Lualice” in external communications strictly within the active duration of this agreement.

2. The Service does not constitute an “Exclusive Management Contract” or an “Employment Contract” wherein the Provider manages or controls the User. The User remains an independent contractor executing creative activities based entirely on their own discretion and liability. No employment, worker dispatch, or equivalent supervisor-subordinate relationship shall arise between the Provider and the User.

3. All operational revenue generated through the User’s creative activities belongs entirely to the User.

4. This agreement shall be legally formed and effective at the timestamp when the User applies with consent to these Terms, the initial payment via Stripe is successfully processed, and the Provider formally approves the user registration.

Article 2 (Scope of Operational Support Services)

The Provider shall deliver the following administrative and practical support tasks:

  • Official Communication Window: Acting as the formal inquiry window for corporate brand deals and creator commissions. Utilizing this window is entirely optional for the User, and it shall not restrict the User from directly negotiating or conducting external communications independently.
  • Technical & Practical Assistance: Providing general consultations and technical troubleshooting regarding streaming configurations, broadcast environment setups, creative workflows, and the utilization of external tools.
  • Exclusive Commission Discounts: Applying specialized member pricing for audio mixing and video production services provided by YuaWorks (subject to individual project agreements).
  • Infrastructure Access: Providing an exclusive community ecosystem, including access to a private Discord server dedicated to affiliated talents.
  • Email Address Leasing: Supplying a leased custom email address (as defined in Article 3) to Users who formally request it.

Article 3 (Management and Restrictions of Leased Email Addresses)

1. The Provider will lease a dedicated email address in the format of “CreatorName@lualice.yuaworks.com” (hereinafter referred to as the “Leased Address”) to Users who request it.

2. Ownership, administrator privileges, and structural control of the Leased Address and its associated domain belong entirely to the Provider.

3. The primary objective of the Leased Address is to serve as a communication window for the User’s creative activities. The User may utilize the Leased Address to register for external web services required for their creative operations; however, the User shall bear full administrative responsibility for the account security of such registrations.

4. The Provider does not, as a general rule, monitor or review the transmission logs or contents of the Leased Address. However, the Provider reserves the right to inspect the minimal necessary scope of data strictly in compliance with legal obligations, fraud prevention, server troubleshooting, or mandatory operational safety protocols.

5. The User shall not utilize the Leased Address for any of the following prohibited use cases:
– Registration on websites that violate applicable laws, or platforms contrary to public order and morals.
– Transmitting mass unsolicited promotional messages (Spam mail).
– Transferring, selling, leasing, or assigning the account credentials to any third party.
– Any actions that severely compromise the digital credibility and reputation of the Provider’s root domain (yuaworks.com).

6. The Leased Address will be terminated immediately upon the expiration or cancellation of this agreement. The Provider holds no liability or responsibility for any damages, losses, or inconveniences (such as losing login access to external accounts registered with the Leased Address) arising from such termination. It is the sole responsibility of the User to secure alternative contact details prior to contract termination.

Article 4 (Minors / Underage Usage)

1. If the User is under the legal age of majority (a minor), they must obtain the explicit prior consent of a parent, legal guardian, or authorized statutory agent before applying for the Service.

2. The Provider reserves the right to request formal verification or proof of guardian consent at any time deemed necessary.

3. If guardian consent cannot be verified, or if fraudulent declarations are identified, the Provider reserves the right to terminate this agreement immediately without prior notice.

Article 5 (Fees, Minimum Term, and Service Suspension)

1. The User shall pay the separately designated monthly service fee via the automated recurring billing system powered by Stripe.

2. Due to the initial technical onboarding and setup costs, the minimum commitment period for this Service is set to three (3) months from the initial date of contract formation. The User may submit a cancellation request during this minimum commitment period; however, the User remains legally obligated to fulfill the service fee payments for the entire remainder of the 3-month duration.

3. Beginning from the fourth (4th) month onwards, the subscription shall automatically renew on a month-to-month basis.

4. If a scheduled recurring billing transaction fails or cannot be verified, the Provider reserves the right to immediately suspend access to the Discord server, terminate the Leased Address, or halt the performance of the Service in whole or in part without mandatory prior warning.

5. All paid service fees are fundamentally non-refundable, except where mandatory under applicable consumer protection legislation. However, if the Provider is forced to permanently discontinue the Service due to unexpected internal circumstances, a pro-rata refund may be issued corresponding to the unexpired prepaid duration.

Article 6 (Prohibited Conduct and Community Discipline)

1. The User shall not engage in any of the following prohibited behaviors within the Service or its associated community spaces:
– Registering fraudulent profiles, impersonating third parties, or conducting activities that violate public order and decency.
– Engaging in harassment, slander, defamation, or hate speech targeting the Provider, other affiliated talents, or third parties.
– Executing persistent solicitation behaviors targeting other affiliated creators (including client poaching, dating/romance pursuits, or solicitations for religion, politics, or investment schemes).
– Unauthorized reprinting, distribution, or third-party disclosure of internal educational assets or confidential data provided by the Provider.
– Any actions that obstruct the operational performance of the Service or severely breach the foundation of professional trust.

2. Third-party infrastructure solutions, such as Discord, may become unavailable due to system outages, major core specification updates, account restrictions, or other force majeure factors outside the Provider’s direct control. The Provider reserves the right to modify select features or delivery metrics of the Service to adapt to such external platform changes.

3. The Provider holds no liability or legal responsibility for any direct or indirect losses or damages incurred by the User resulting from such infrastructure changes.

Article 7 (Intellectual Property, Disclaimers, and Limitation of Liability)

1. All intellectual property and distribution rights associated with the digital content produced or broadcast by the User shall fundamentally belong to the User.

2. However, all intellectual property rights linked to trademarks, company names, promotional logos, and internal operational data owned or provided by the Provider belong exclusively to the Provider or its authorized licensors.

3. Strategic guidance and professional advice provided through the Service are intended solely to assist the User’s creative decision-making. The Provider does not guarantee the absolute completeness, technical accuracy, or commercial success of the User’s activities. The adoption of any suggestions remains the sole risk and responsibility of the User.

4. The Provider shall bear no responsibility or liability for disputes arising between the User and external third parties, unless such disputes result directly from the intentional misconduct or gross negligence of the Provider.

5. If the Provider is found legally liable for damages to the User (excluding cases involving intent or gross negligence), the maximum aggregate compensation amount shall be strictly capped at the actual service fee received by the Provider from the User during the specific calendar month in which the causal damage event occurred.

6. Under no circumstances shall the Provider be held liable for any loss of profits, indirect damages, incidental losses, or special punitive damages incurred by the User.

Article 8 (Immediate Termination and Enforced Expulsion)

The Provider reserves the right to terminate this agreement immediately and execute an enforced expulsion (forced removal from the agency) without prior notification or formal warning if the Provider determines, based on reasonable grounds, that the User falls under any of the following categories:
– The User violates any provision of these Terms (particularly the prohibited conduct outlined in Article 6).
– Subscription payments are persistently delayed, or automated transaction processing fails.
– Association, connection, or involvement with anti-social forces or criminal organizations is identified or reasonably suspected.
– The Provider reasonably determines that continuing the agreement is structurally unfeasible due to severe behavioral disruption to the community or service operations.

Article 9 (Standard Cancellation Procedures)

1. If the User wishes to cancel the subscription voluntarily following the expiration of the minimum commitment period, they must submit a formal cancellation request via the designated method at least twenty-four (24) hours prior to the next scheduled automated renewal timestamp.

2. Upon contract termination, the User must immediately cease using titles such as “Affiliated with Lualice” and must delete or modify all such references across personal social media bios, profiles, and past video descriptions within a reasonable timeframe.

3. Upon voluntary cancellation or enforced expulsion, the User shall immediately lose all access and privileges to the private Discord server, the Leased Address, and internal materials provided in connection with the Service.

Article 10 (Modification and Termination of the Service)

1. The Provider reserves the right to modify, suspend, or permanently terminate the Service in whole or in part based on ongoing business strategies or operational necessity.

2. In the event of such discontinuation, the Provider shall endeavor to provide the User with formal notifications within a commercially reasonable timeframe.

Article 11 (Amendments to the Terms and Jurisdiction)

1. The Provider reserves the right to amend or update these Terms at any time deemed necessary.

2. Following any amendments, the updated Terms shall be announced via the website, Discord, email, or other methods deemed appropriate by the Provider. Continued usage of the Service by the User following such announcements shall legally constitute complete acceptance of the amended Terms.

3. These Terms shall be governed by, interpreted, and construed strictly in accordance with the laws of Japan.

4. Any legal disputes, claims, or lawsuits arising out of or in connection with the Service shall be submitted to the exclusive jurisdiction of the District Court or Summary Court having primary jurisdiction over the local registered address of the Provider in the first instance.

Produced by YuaWorks | © Lualice